FAQs

Dear Customer,

Based on our company policy “Customer Oriented Service”, we are glad to inform you it is possible to obtain replacement key. Please kindly offer us your key number is stamped on the original keys provide with your lock and more detail, such as name, phone number, shipping address, lock photo, courier account...etc, then we will contact you for key replacement soon.

Below is the contact mail for your reference:service@lihjaw.com.tw

Thanks in advance!

Dear Customer,

Pleasures to inform you our products have improved many security certification in Europe, such as SBSC, FG and ART. Please kindly check more detail in product item.

If you have any question or concern, please feel free to let us know.

Thanks in advance!